This week's problem

Help! It's the hair-bear bunch!

Moderator: larchy

Re: This week's problem

Postby Tonster on Sat Sep 19, 2009 6:09 pm

User avatar
Tonster
Moderator
Not Twisted, Toothpick or Tuff
 
Posts: 7682
Joined: Mon Oct 06, 2003 12:36 pm
steamID: MartianLM
antispam1: No
orientation: Yes
Battle.Net ID: MartianLM#2136
The saga continues...

Since I made this post originally the PC has been fine... until today. The problems have returned with a vengeance even though nothing has changed on my PC. It started with GTA4 getting graphical glitches, then the PC froze. Cue lots of rebooting with glitches on every screen.

Only one memtest turned up anything, I've since tried every configuration of the 4 chips possible without further memtest errors. It doesn't matter what I do with the RAM, the glitches are always there. Sometimes windows manages to BSOD, most of the time the PC simply freezes and sometimes the signal to the monitor stops.

Here are some photos;
GTA4
BSOD
Booting
Windows boot options
memtest

So, graphics card dead then I take it (and possible RAM issue)?

[edit]Spoke to yoyotech tech support and they said to try furmark which can do a gfx card stability test. Thing is rebooting my pc it seems the card is no longer running on nvidia drivers and everything's 800x600 (he says peering through the screen artifacts). That said my pc has now been running for 30 minutes without crashing, though I can barely read the screen.

So I just had device manager automatically install whatever drivers it finds, then rebooted and I still have the same problem, no nvidia drivers loaded. One other odd thing, the start menu is slightly different, the shutdown button is now present when I click 'start' instead of having to go to a sub menu.

Re: This week's problem

Postby larchy on Sat Sep 19, 2009 7:24 pm

User avatar
larchy
Site Admin
R2 where are you?
 
Posts: 8756
Joined: Wed Sep 10, 2003 3:48 pm
Location: lalala I can't hear you
steamID: larchy
antispam1: Yes
orientation: Yes
A RAM fault really shouldn't cause any graphical corruption, the OS would just BSOD long before you got that far. Strange memtest86+ throws up errors, but linpack should never be able to pass if the RAM is faulty.

The same symptoms could be caused by a dodgy chipset MCH, but I'd say that's less likely than bad RAM... unless it's oc'ed or overheating due to soemthing else.

A faulty graphics card would obviously cause the borked images and explain why your system can run linpack fine and then crash almost immediately when playing a game.... but that couldn't cause any memtest86+ errors.

Ideally I'd be pulling the parts and testing them separately with a known good board/PSU. Since that's not really an option...



I'd RMA the gfx card (BFGs have lifetime warranties) first just to get it out of the equation tbh... then see how it goes.

I dunno... I just think it's unlikely to be more than one faulty component, but the issues suggest that it is. The intermittent nature of the problems is also puzzling.

I'd even start suspecting either the PSU or motherboard as either could cause all the issues you're experiencing and be intermittently faulty... still, impossible to know without testing :/

Re: This week's problem

Postby larchy on Sat Sep 19, 2009 7:27 pm

User avatar
larchy
Site Admin
R2 where are you?
 
Posts: 8756
Joined: Wed Sep 10, 2003 3:48 pm
Location: lalala I can't hear you
steamID: larchy
antispam1: Yes
orientation: Yes
Tonster wrote:Thing is rebooting my pc it seems the card is no longer running on nvidia drivers and everything's 800x600 (he says peering through the screen artifacts). That said my pc has now been running for 30 minutes without crashing, though I can barely read the screen.


Sounds like the GPU has failed - there is a known fault with nVidia cards right now with them failing in droves due to thermal cycling... not that anyone will admit it. So... yeah... seen a few of them go, wouldn't be a surprise.

You still have something else wrong though else you never would have had any memtest86+ failures. My money is on that Patriot stuff.


Oh, and yeah furmark is probably the best way to test the gfx by itself... not sure why I hadn't mentioned it earlier. Obviously you don't need to if it's totally fubar anyway :p

Re: This week's problem

Postby Tonster on Sat Sep 19, 2009 8:40 pm

User avatar
Tonster
Moderator
Not Twisted, Toothpick or Tuff
 
Posts: 7682
Joined: Mon Oct 06, 2003 12:36 pm
steamID: MartianLM
antispam1: No
orientation: Yes
Battle.Net ID: MartianLM#2136
Cheers dude, I'll look into RMA'ing it.

Could you recommend me some replacement RAM please? I know fack all about it and get lost with all the different specs. I'm lucky enough to be able to say that price isn't really an issue for that, a stable and fast PC is far more important to me. I can give you the old ones if you can make any use of them, by way of thanks for wiping my arse weekly.

FWIW I also fixed the image links above as they were all the same :P

Re: This week's problem

Postby larchy on Sat Sep 19, 2009 9:46 pm

User avatar
larchy
Site Admin
R2 where are you?
 
Posts: 8756
Joined: Wed Sep 10, 2003 3:48 pm
Location: lalala I can't hear you
steamID: larchy
antispam1: Yes
orientation: Yes
Weeell I wouldn't go chucking the RAM just yet m8 as I was just having a total stab in the dark tbh and could be totally wrong.

FWIW I always use either Adata, Corsair or Crucial in ASUS boards as they are sometimes picky with RAM and do end up giving intermittent memtest86+ errors with brands like OCZ (in particular), Geil, G-Skill, Kingston etc... even just the plain stuff at stock settings. Obviously there are loads of different board revisions/RAM models etc but in general the only ones that I've ever not seen problems with on the ASUS 965P/P35/P45 boards are the first three.

In fact it's probably worth grabbing CPUZ and checking out your RAM's SPD info to see if it wants more than the JEDEC 1.8V - bumping it to 1.9V or even 2.0V in the BIOS could well help matters.

Change the card first anyway rather than changing multiple things at once.

Oh, and the pic of the P5K logo screen - deffo gfx card :D

Re: This week's problem

Postby Tonster on Sun Sep 20, 2009 1:39 pm

User avatar
Tonster
Moderator
Not Twisted, Toothpick or Tuff
 
Posts: 7682
Joined: Mon Oct 06, 2003 12:36 pm
steamID: MartianLM
antispam1: No
orientation: Yes
Battle.Net ID: MartianLM#2136
Just had a look at the BFG warrantee info, apparently if you ordered your card before 21/2/08 you get a lifetime warrantee, if you order from that date on then you only get a 2 year warrantee unless you register the card on their site within 30 days of purchase to get the lifetime warrantee.

I ordered mine on 20/2/2008 \o/

Re: This week's problem

Postby Cacker on Sun Sep 20, 2009 3:40 pm

User avatar
Cacker
Site Admin
4th floor ponce
 
Posts: 2802
Joined: Tue Dec 02, 2003 7:01 pm
steamID: Cacker
PSN: Cacker67
antispam1: No
orientation: Yes
if your memory is this one rinky dink

Looks like it should be 2.1v.

* Extreme Bandwidth PC2-6400 (800MHz)
* Low Latency (4-4-4-12)
* Patriot Aluminum Bladed® Heat Shield Technology to improve module stability
* 100% Tested and Verified
* Lifetime Warranty
* RoHS Compliant
* EPP Ready (set for 2.1V )
* SLI-Ready for 2GB Kit Modules
* Tested and compatible with Intel® P35, P45, X38, X48 and NVIDIA® 680i, and 780i chipsets
/Chairs

Cacker

Image

Re: This week's problem

Postby Tonster on Mon Sep 21, 2009 10:43 am

User avatar
Tonster
Moderator
Not Twisted, Toothpick or Tuff
 
Posts: 7682
Joined: Mon Oct 06, 2003 12:36 pm
steamID: MartianLM
antispam1: No
orientation: Yes
Battle.Net ID: MartianLM#2136
I'll look at the RAM and voltages once my PC is back together, currently it's minus a graphics card as I await RMA details.

Re: This week's problem

Postby Tonster on Fri Oct 02, 2009 5:40 pm

User avatar
Tonster
Moderator
Not Twisted, Toothpick or Tuff
 
Posts: 7682
Joined: Mon Oct 06, 2003 12:36 pm
steamID: MartianLM
antispam1: No
orientation: Yes
Battle.Net ID: MartianLM#2136
Weeell, the BFG RMA process seemed good until they actually received my card. 1 week later and I'm still waiting for news :(

2 weeks without a gaming fix! I'm actually regaining partial use of my legs :shock:
[/moan]

Re: This week's problem

Postby Tonster on Tue Oct 13, 2009 6:07 pm

User avatar
Tonster
Moderator
Not Twisted, Toothpick or Tuff
 
Posts: 7682
Joined: Mon Oct 06, 2003 12:36 pm
steamID: MartianLM
antispam1: No
orientation: Yes
Battle.Net ID: MartianLM#2136
2.5 weeks and no idea what's happening with my card, they've only responded to one of my 4 emails asking wtf is going on. They said it was going to be sent early last week, since then I've not been able to get a response from them. Getting more than a little fucked off now, all I'm asking for is an accurate idea of timings :(

Re: This week's problem

Postby larchy on Tue Oct 13, 2009 7:07 pm

User avatar
larchy
Site Admin
R2 where are you?
 
Posts: 8756
Joined: Wed Sep 10, 2003 3:48 pm
Location: lalala I can't hear you
steamID: larchy
antispam1: Yes
orientation: Yes
It's karma for buying an nVidia card :D

Re: This week's problem

Postby Tonster on Tue Oct 20, 2009 12:34 pm

User avatar
Tonster
Moderator
Not Twisted, Toothpick or Tuff
 
Posts: 7682
Joined: Mon Oct 06, 2003 12:36 pm
steamID: MartianLM
antispam1: No
orientation: Yes
Battle.Net ID: MartianLM#2136
A card you recommended :P

2 more increasingly snotty emails from me and I finally got a phone call from them at 5.30pm on Friday. They said they would send the card on Monday. I just checked my RMA status and they've sent it today instead. You just can't get the staff these days :rolleyes:

Bet it's still bust or not the graphics card at all :P

No gaming for one month!!!!! :twitch:

Re: This week's problem

Postby larchy on Tue Oct 20, 2009 1:51 pm

User avatar
larchy
Site Admin
R2 where are you?
 
Posts: 8756
Joined: Wed Sep 10, 2003 3:48 pm
Location: lalala I can't hear you
steamID: larchy
antispam1: Yes
orientation: Yes
Don't listen to me ffs! Wtf do I know?! Buy a 5850! NOW goddamnit!

Re: This week's problem

Postby Tonster on Tue Oct 20, 2009 1:58 pm

User avatar
Tonster
Moderator
Not Twisted, Toothpick or Tuff
 
Posts: 7682
Joined: Mon Oct 06, 2003 12:36 pm
steamID: MartianLM
antispam1: No
orientation: Yes
Battle.Net ID: MartianLM#2136
I'm waiting for 2 things first;
1) the dual GPU cards to come out to see if they're worth a squirt
2) The RMA to come back. I've read lots of posts about people who RMA'd to BFG who've said that the card they get back is the current equivalent of the one they sent in (free upgrade). Also BFG know I'm pisssed off with their customer service so they may throw me a bone, I shall find out tomorrow.

Re: This week's problem

Postby Tonster on Wed Oct 21, 2009 8:34 am

User avatar
Tonster
Moderator
Not Twisted, Toothpick or Tuff
 
Posts: 7682
Joined: Mon Oct 06, 2003 12:36 pm
steamID: MartianLM
antispam1: No
orientation: Yes
Battle.Net ID: MartianLM#2136
BFG wrote:I apologize for the delay, the replacement a GTS 250 OC 1024 GDDR3 PCIE2 was
shipped out today via FedEX.

Ooh, where does that sit on the wibblyness scale?

Re: This week's problem

Postby larchy on Wed Oct 21, 2009 8:44 am

User avatar
larchy
Site Admin
R2 where are you?
 
Posts: 8756
Joined: Wed Sep 10, 2003 3:48 pm
Location: lalala I can't hear you
steamID: larchy
antispam1: Yes
orientation: Yes
It's a rebranded 9800GTX+, so is marginally faster than what you had m8.

Re: This week's problem

Postby Tonster on Wed Oct 21, 2009 9:11 am

User avatar
Tonster
Moderator
Not Twisted, Toothpick or Tuff
 
Posts: 7682
Joined: Mon Oct 06, 2003 12:36 pm
steamID: MartianLM
antispam1: No
orientation: Yes
Battle.Net ID: MartianLM#2136
Aye just been reading about it. I think it will keep me going until the current new crop of cards drop in price a bit and games push the card beyond its limits (which may be next month with Modern Warfare 2 and Left 4 Dead 2 coming!).

Re: This week's problem

Postby Tonster on Thu Oct 22, 2009 12:52 pm

User avatar
Tonster
Moderator
Not Twisted, Toothpick or Tuff
 
Posts: 7682
Joined: Mon Oct 06, 2003 12:36 pm
steamID: MartianLM
antispam1: No
orientation: Yes
Battle.Net ID: MartianLM#2136
MY PC WORKS! \o/

Well at least until the weekend when I try and install W7 :P

17 critical patches for Vista since I last logged in :laugh:

Thanks for your help as ever dude!

Re: This week's problem

Postby larchy on Thu Oct 22, 2009 1:00 pm

User avatar
larchy
Site Admin
R2 where are you?
 
Posts: 8756
Joined: Wed Sep 10, 2003 3:48 pm
Location: lalala I can't hear you
steamID: larchy
antispam1: Yes
orientation: Yes
Good good... see how it goes and hope the RAM etc is genuinely ok too.

Previous

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 6 guests

cron